THE PROBLEM

Commerce became conversational. Delivery never did.

Social orders turn into “send location”

You order in chat, then delivery turns into pins, landmarks, and phone calls.

No consistent way to receive

Every merchant you buy from asks for your address again. Every time.

Payment and delivery are disconnected

Customers need delivery assurance. Merchants need commitment before dispatch

One identity for every order

A PickSpot gives customers a reusable delivery identity across merchants and channels.

SOLUTION

The

trusted

way

to send and receive

I shop online

Use your PickSpot to pay safely when you buy online. Track the rider, check your delivery when it arrives, and approve it before the shop gets paid. If the order fails or you reject the parcel, PickSpot starts your refund.

Get Your PickSpot

I sell online

Get confidence before sending out an order. Your customer pays first, then PickSpot sends a rider to pick up the parcel. If delivery is accepted, you get paid. If it fails, the return and refund flow is handled.

VISION

The delivery identity layer for conversational commerce

(01)

Commerce became conversational

Mobile money made paying instant. WhatsApp, Instagram, and TikTok made selling conversational. Delivery is the last piece that still requires a back-and-forth. PickSpot closes that gap.

(02)

“Send location” is not a checkout flow

Every order turning into pins, landmarks, and phone calls isn’t scalable. It slows everything down, increases failed deliveries, and breaks trust after the first purchase.

(03)

From directions to delivery identity

When a merchant needs to deliver, the customer shares their PickSpot — amina@pickspot.world. PickSpot resolves that identity into saved delivery details and order context.

(04)

One tap. Parcel on its way.

With PickSend, the merchant enters the PickSpot, creates the order, and a verified rider is dispatched once the customer authorizes — all in one flow.

(05)

Get your PickSpot once

Create your PickSpot and use it across merchants, platforms, and orders — one delivery identity for online commerce.

PickSend gives merchants on Instagram, TikTok, and WhatsApp a structured order flow. Authorized by the customer. Tracked end-to-end. Done.

ONE TAP TO DISPATCH

Your customer shares their PickSpot. You enter it into PickSend. They authorize, a rider arrives at your shop, picks up, and delivers.

NO MORE RIDER CHASING

Stop coordinating riders and managing delivery. PickSend dispatches a verified rider to your shop on demand. Full oversight until completed delivery.

TRACKED END-TO-END

Your customer tracks the rider in real time, from pickup at your shop to delivery at their saved location. No “where is my parcel?” messages.

NO ADDRESS BACK-AND-FORTH

Your customer sends a PickSpot instead of pins, landmarks, or long directions. PickSend connects the order to their saved delivery details.

PAYMENT ASSURANCE BEFORE DISPATCH

PickSpot confirms customer payment before pickup. Once the customer has paid, PickSpot sends a rider to collect the parcel.

PICKSPOT

Join us in building the delivery identity standard

Get updates on pilots, partnerships, and how PickSpot is standardizing delivery identity for online commerce.

Delivery identity infrastructure for commerce.